Barista - Temporary

Barnes & Noble•Palm Beach Gardens, FL

20d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive, clean presentation, stocking deliveries, tidying the bakery case and dining area, and operating registers efficiently and professionally. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and supportive approach to work, cheerful customer service, willingness to learn, and enjoyment of the role. Baristas are trained to use store technology, maintain café and retail-fixture presentation, operate registers, receive and stock deliveries, prepare food and drinks accurately, complete cleaning tasks, follow FIFO and product-dating practices, and support the bookfloor team when needed. They also follow loss-prevention procedures and use de-escalation techniques, seeking support for theft or other problematic behavior. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. The role offers a path to Senior Barista as skills develop. Work involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when possible.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation and cleanliness, including the counter, retail fixtures, bakery case, and dining area.
Operate registers quickly, accurately, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks during shifts.
Apply FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build product knowledge across beverages, bakery, savory items, and gifting, and use it to support presentation, sales, promotions, and customer customization recommendations.
Use café training tools and follow café safety, hygiene, and sanitation procedures.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for qualifying scheduled hours.
Company-paid holidays for qualifying scheduled hours.
401(k) with company match for qualifying scheduled hours.
Comprehensive medical, dental, and vision benefits for qualifying scheduled hours.
Healthcare and dependent care spending accounts for qualifying scheduled hours.
Disability benefits for qualifying scheduled hours.
Life insurance for qualifying scheduled hours.
Transit benefits for qualifying scheduled hours.
Tuition reimbursement for qualifying scheduled hours.