Barista - Temporary

Barnes & Noble•Billings, MT

19d

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, helping them choose beverages and café items, maintaining attractive café presentation, and supporting efficient café operations. The role includes serving customers at the register, stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas are expected to be reliable, punctual, cheerful, supportive of colleagues, willing to learn, and flexible in responding to store needs. They may be asked to support the bookfloor team or work at another store within the wider Cluster when needed and able. The position requires learning operational competencies such as using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, following FIFO and product-dating practices, maintaining café cleanliness, and understanding loss prevention and de-escalation procedures. As their knowledge develops, Baristas build familiarity with café products, promotions, customizations, retail options, training resources, and food safety, hygiene, and sanitation practices. The role offers a career path toward Senior Barista as skills and mastery grow. The position is temporary.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, purposeful, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and helpful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be willing to master the operational competencies of a Barnes & Noble Barista.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness, hygiene, and sanitation standards.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able, support other stores in the Cluster.
Apply loss prevention procedures and de-escalation techniques, and identify and report theft or problematic behavior.
Develop knowledge of beverage, bakery, savory, gifting, café retail, and promotional products.
Recommend food and beverage customizations and share information about products and promotions with customers and colleagues.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)