Barista - Temporary

Barnes & Noble•Mobile, AL

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive presentation, stocking deliveries, tidying the bake case and dining area, and operating registers to provide professional, friendly service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, helpful customer service, willingness to learn, and enthusiasm for the work. They learn and perform operational duties including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and drinks, completing cleaning tasks, following FIFO and product-dating practices, supporting the bookfloor when needed, and applying loss-prevention and de-escalation procedures. As they gain experience, Baristas build knowledge of café beverages, bakery and savory items, and gifting; maintain appealing product displays; support sales objectives and promotions; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. Baristas are expected to comply with company policies and procedures and may work in other stores when needed and able. The position offers a progression path to Senior Barista as skills develop.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
  • Positive, purposeful, energetic, and reliable approach to assigned work.
  • Supportive and considerate conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to develop and use merchandising skills to maintain café and retail presentation.
  • Ability to run a register competently and serve customers quickly and reliably.
  • Ability to make food and drinks accurately.
  • Ability to perform repetitive bending, prolonged standing, lifting, and extensive walking.
  • Enthusiasm for being a barista.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Maintain an attractive café presentation and keep the café, counter, retail fixtures, bake case, and dining area tidy and clean.
  • Operate registers quickly, reliably, and professionally.
  • Receive, unpack, and accurately stock deliveries.
  • Prepare food and drinks accurately using product information, recipe guides, and available tools.
  • Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
  • Follow First In First Out (FIFO) practices and date products consistently and correctly.
  • Support the bookfloor team when needed.
  • Follow loss-prevention procedures, identify potential theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Build product knowledge across beverages, bakery, savory options, and gifting; use it to maintain appealing displays and make customization recommendations.
  • Support sales objectives, café promotions, and key products by sharing knowledge with customers and colleagues.
  • Use café training tools appropriately.
  • Comply with company policies and procedures.
  • Work in other stores when able and needed to support the wider Cluster.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled-hour tiers)
  • Company-paid holidays (for eligible scheduled-hour tiers)
  • 401(k) with company match (for eligible scheduled-hour tiers)
  • Transit benefit (for eligible scheduled-hour tiers)
  • Comprehensive medical, dental, and vision benefits (for scheduled work of 30 hours or more)
  • Healthcare and dependent care spending accounts (for scheduled work of 30 hours or more)
  • Disability benefits (for scheduled work of 30 hours or more)
  • Life insurance (for scheduled work of 30 hours or more)
  • Tuition reimbursement (for scheduled work of 30 hours or more)
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