A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive presentation, stocking deliveries, tidying the bake case and dining area, and operating registers to provide professional, friendly service. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, helpful customer service, willingness to learn, and enthusiasm for the work. They learn and perform operational duties including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and drinks, completing cleaning tasks, following FIFO and product-dating practices, supporting the bookfloor when needed, and applying loss-prevention and de-escalation procedures. As they gain experience, Baristas build knowledge of café beverages, bakery and savory items, and gifting; maintain appealing product displays; support sales objectives and promotions; recommend customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. Baristas are expected to comply with company policies and procedures and may work in other stores when needed and able. The position offers a progression path to Senior Barista as skills develop.
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Career Level
Entry Level
Education Level
No Education Listed