Barista - Temporary

Barnes & Noble•Cumming, GA

9d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, maintaining an attractive and clean café, stocking deliveries, and providing quick, professional service at the register. The role requires a positive, helpful, dependable approach, flexibility to support store scheduling needs, and willingness to learn and develop barista skills. The store is open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained to use registers, computers, tablets, programs, and other tools; prepare food and drinks; maintain café and retail displays; receive, unpack, and stock deliveries; perform daily and weekly cleaning; follow FIFO and product-dating practices; and support the bookfloor team when needed. They are also expected to understand loss prevention procedures and de-escalation techniques, and to seek support for theft or other problematic situations. As their expertise grows, Baristas build knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing product presentation; share information about promotions and new items; recommend customizations; and apply café safety, hygiene, and sanitation procedures. Baristas who demonstrate mastery may advance to Senior Barista. The role requires compliance with company policies and procedures. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. Benefits vary according to scheduled weekly hours and location. Employees scheduled for fewer than 20 hours per week receive an employee discount, EAP, and sick pay. Employees scheduled for 20 to 29.99 hours receive those benefits plus paid time off (including paid maternity and parental leave), company-paid holidays, transit, and a 401(k) with company match. Employees scheduled for 30 or more hours receive those benefits plus comprehensive medical, dental, and vision coverage; healthcare and dependent-care spending accounts; disability benefits; life insurance; and tuition reimbursement. Benefits are subject to plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, dependable work approach and willingness to complete assigned tasks.
Supportive, considerate teamwork and willingness to help colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Maintain the presentation, cleanliness, and efficient operation of the Café, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly, accurately, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product knowledge, recipe guides, specification sheets, and other resources.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, sanitation, FIFO, and product-dating procedures.
Support the bookfloor team and other stores in the wider Cluster when needed and able.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support as appropriate.
Build product knowledge and use it to maintain appealing displays, make customization recommendations, and support café sales objectives and promotions.
Use café training tools appropriately and comply with company policies and procedures.