Barista - Temporary

Barnes & Noble•Sandy, UT

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and serving customers quickly and professionally at the register. The Barista is expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and supportive approach to colleagues, cheerful customer service, and willingness to learn. The role involves mastering café operations, including food and drink preparation, merchandising, receiving and stocking products, cleaning, FIFO practices, and loss prevention. Baristas may support the bookfloor team and, if able and needed, work in other stores within the wider cluster. As experience grows, the Barista develops knowledge of café products, promotions, customization recommendations, retail options, and safety, hygiene, and sanitation practices. The position offers a career path toward Senior Barista as skills develop. The role requires prolonged standing, repetitive bending, lifting, and extensive walking. Employment is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Maintain an attractive café presentation and support efficient café operations.
Unpack and stock deliveries; maintain the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and other tools.
Maintain café cleanliness by completing daily and weekly cleaning tasks during shifts.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Maintain presentation and cleanliness of café areas, counters, and retail fixtures through merchandising.
Support receiving, unpacking, and accurate stocking of deliveries.
Support the bookfloor team when needed and, if able, other stores in the cluster.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Develop and share knowledge of beverage, bakery, savory, gifting, and café retail products.
Support sales objectives, promotions, and limited-time offers by sharing product knowledge with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and follow safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
Company-paid holidays for eligible scheduled hours.
401(k) with company match for eligible scheduled hours.
Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
Healthcare and dependent care spending accounts for eligible scheduled hours.
Disability benefits for eligible scheduled hours.
Life insurance for eligible scheduled hours.
Transit benefits for eligible scheduled hours.
Tuition reimbursement for eligible scheduled hours.