Barista - Temporary

Barnes & Noble•Evansville, IN

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them select beverages and café items. The role supports the café team by maintaining an attractive, clean presentation; stocking deliveries; tidying the bake case and dining area; and operating registers to provide professional, friendly service. Baristas work as part of a busy team, learn café operations and product knowledge, and may support other stores in the wider Cluster when able and needed. With experience and mastery of the role’s skills, Baristas are expected to advance to Senior Barista. The position is temporary, as indicated by the job title.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
  • Positive, energetic, purposeful, and reliable approach to assigned work.
  • Supportive and considerate conduct toward colleagues, including willingness to help others.
  • Cheerful, helpful customer service and willingness to go out of the way to assist customers.
  • Aptitude and willingness to learn new skills and acquire knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools efficiently.
  • Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
  • Maintain attractive café presentation and cleanliness, including the bake case, dining area, counter, floor fixtures, and retail displays.
  • Operate registers quickly and reliably while providing professional customer service.
  • Support receiving, unpacking, and accurate stocking of deliveries.
  • Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other resources.
  • Complete daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation procedures.
  • Follow First In First Out (FIFO) practices and date products consistently and correctly.
  • Support the bookfloor team when needed and collaborate with other stores in the Cluster when able and required.
  • Learn café products across beverage, bakery, savory, and gifting options; use that knowledge to maintain appealing displays and make customization recommendations.
  • Communicate sales objectives, new limited-time offers, promotions, and product knowledge to customers and colleagues.
  • Use café training tools and support execution of café retail options and key product promotions.
  • Follow loss prevention procedures, use de-escalation techniques, identify theft or problematic behavior, and seek support when needed.
  • Comply with company policies and procedures.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
  • Company-paid holidays for eligible scheduled hours.
  • 401(k) with company match for eligible scheduled hours.
  • Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
  • Healthcare and dependent care spending accounts for eligible scheduled hours.
  • Disability benefits for eligible scheduled hours.
  • Life insurance for eligible scheduled hours.
  • Transit benefits for eligible scheduled hours.
  • Tuition reimbursement for eligible scheduled hours.
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