Barista - Temporary

Barnes & Noble•Brentwood, TN

22d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the bookstore café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports efficient café operations by maintaining attractive presentation and cleanliness, stocking deliveries, tidying the bakery case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate reliable attendance, flexibility when supporting scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the work. They receive training and are expected to become proficient in café operations, including using registers and other technology, merchandising, preparing food and beverages, receiving and stocking deliveries, cleaning, FIFO and product-dating practices, and loss-prevention procedures. They may also support the bookfloor team and, when able and needed, work at other stores in the wider cluster. As they develop, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; support sales objectives and promotions; recommend customizations; use café training tools; and follow food safety, hygiene, and sanitation standards. Baristas who master the role are expected to advance to Senior Barista. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. This is a temporary position. Benefits vary according to scheduled hours and location; eligible benefits may include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, health benefits, spending accounts, disability benefits, life insurance, and tuition reimbursement.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of early mornings, late evenings, weekends, and most holidays.
Bring a positive, energetic, dependable approach to assigned work.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and demonstrate proficiency in café operations, merchandising, food and beverage preparation, cleaning, stocking, and register service.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Maintain attractive café presentation and cleanliness, including the bakery case and dining area.
Operate registers quickly, reliably, and professionally.
Unpack deliveries and accurately stock merchandise and café products.
Prepare food and beverages accurately using product knowledge, recipe guides, product specification sheets, and other resources.
Complete daily and weekly café cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products correctly.
Maintain counter and floor retail fixtures using effective visual merchandising.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing displays.
Support sales objectives, new limited-time-offer items, and café promotions by sharing information with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools appropriately.
Work at other stores in the wider cluster when able and needed.
Comply with company policies and procedures.