Barista - Temporary

Barnes & Noble•Charleston, SC

1d•Onsite

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive, clean presentation, stocking deliveries, tidying the bake case and dining area, and serving customers at the register in a friendly and professional manner. Baristas are trained to use registers, computers, tablets, programs, and other tools; prepare food and drinks accurately; maintain café and retail-fixture presentation; receive and stock deliveries; perform daily and weekly cleaning; and follow FIFO, product-dating, safety, hygiene, sanitation, loss-prevention, and de-escalation procedures. They may also support the bookfloor team and, when needed and able, other stores in the wider Cluster. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, and training tools, using that knowledge to support customers, colleagues, and sales objectives. Baristas who master the role are expected to advance to Senior Barista. The role requires physical activity, including prolonged standing, repetitive bending, lifting, and substantial walking. The position is temporary.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful with customers and consistently willing to help them.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Enjoy working as a barista.
Be willing to master the operational competencies of the Barnes & Noble barista role.
Meet the physical demands of prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help connect them with appropriate beverages and café items.
Maintain an attractive café presentation and support efficient café operations.
Unpack and stock deliveries, and tidy the bake case and dining area.
Operate registers quickly, reliably, and in a friendly, professional manner.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café cleanliness and the presentation of counter and floor retail fixtures through merchandising and cleaning tasks.
Prepare food and drinks accurately using product information, recipe guides, and colleagues’ knowledge as appropriate.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and, when able and needed, other stores in the Cluster.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as needed.
Develop knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to support presentation, sales objectives, promotions, and customer recommendations.
Use café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.