Barista - Temporary
About The Position
A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while maintaining an attractive, clean, and efficiently run Café. The role includes serving customers at the register, stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and supporting the bookfloor team when needed. Baristas are expected to contribute positively to the team, provide cheerful customer service, learn café products and procedures, and follow company policies. The position involves working as part of a busy team and mastering café operations, including technology and registers, merchandising, receiving and stocking deliveries, food and beverage preparation, cleaning, FIFO and product-dating practices, loss prevention, and de-escalation. Physical activity includes prolonged standing, repetitive bending, lifting, and frequent walking. Baristas may also work at other stores when needed and able. As skills develop, employees are expected to build product knowledge, support promotions and sales objectives, make customization recommendations, and maintain food safety, hygiene, and sanitation standards. The stated career path may advance to Senior Barista.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- A positive, energetic, and dependable approach to assigned work.
- A considerate and supportive attitude toward colleagues.
- A cheerful, helpful approach to customer service.
- Aptitude and willingness to learn new skills and acquire knowledge.
- Comfort and efficiency using registers, computers, tablets, programs, and other tools.
- Ability to perform prolonged standing, repetitive bending, lifting, and frequent walking.
Responsibilities
- Welcome customers cheerfully, answer questions, and help them select beverages and café items.
- Maintain the attractive presentation, cleanliness, and efficient operation of the Café.
- Unpack and stock deliveries and maintain the bake case and dining area.
- Operate registers quickly, reliably, and professionally.
- Prepare food and drinks accurately using recipes, product specifications, and available guidance.
- Perform daily and weekly café cleaning tasks and follow food safety, hygiene, sanitation, and product-dating procedures.
- Maintain café and retail fixture presentation through merchandising.
- Follow First In First Out (FIFO) practices and date products consistently and correctly.
- Support the bookfloor team when needed.
- Follow loss prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
- Build knowledge of café products, promotions, customization options, and retail offerings, and share relevant information with customers and colleagues.
- Maintain reliable and punctual attendance, support scheduling needs when able, and work cooperatively with colleagues.
- Comply with company policies and procedures.
Benefits
- Employee discount.
- Employee Assistance Program (EAP).
- Sick pay.
- Paid time off, depending on scheduled hours and eligibility.
- Paid maternity and parental leave for eligible hour bands.
- Company-paid holidays.
- 401(k), with company match stated for eligible hour bands.
- Medical, dental, and vision benefits for eligible employees and dependents.
- Healthcare and dependent care spending accounts.
- Disability benefits.
- Life insurance.
- Transit benefits.
- Tuition reimbursement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
