Barista - Temporary
About The Position
A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive café presentation and efficient operations by stocking deliveries, keeping the bake case and dining area tidy, preparing food and drinks, and serving customers at the register. Baristas are expected to demonstrate reliable attendance, flexibility when able to help fill scheduling gaps, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They work as part of a busy team and are trained to use café technology, maintain merchandising and cleanliness, process transactions, receive and stock deliveries, prepare food and drinks accurately, follow FIFO and product-dating practices, and apply loss prevention and de-escalation procedures. They may also support the bookfloor team and, when able and needed, work in other stores within the wider Cluster. As their experience grows, Baristas develop knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Employees must comply with company policies and procedures.
Requirements
- Reliable and punctual attendance for scheduled shifts.
- A positive, willing, energetic, and reliable approach to assigned work.
- A supportive and considerate attitude toward colleagues.
- Cheerful, helpful customer service.
- Aptitude and willingness to learn new skills and knowledge.
- Comfort using technology such as registers, computers, tablets, programs, and other tools.
- Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Responsibilities
- Welcome customers, answer questions, and help them select beverages and café items.
- Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
- Operate registers to serve customers quickly and reliably.
- Unpack deliveries and stock products accurately and efficiently.
- Prepare food and drinks correctly using product knowledge, recipe guides, and other available tools.
- Complete daily and weekly café cleaning tasks and maintain cleanliness.
- Follow First In First Out (FIFO) practices and date products consistently and correctly.
- Support the bookfloor team when needed.
- Follow loss prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
- Build knowledge of beverage, bakery, savory, gifting, and café retail products.
- Support sales objectives, new limited-time offers, and café promotions by sharing product knowledge.
- Recommend food and beverage customizations to customers.
- Use café training tools and follow café safety, hygiene, and sanitation procedures.
- Maintain reliable and punctual attendance and, when able, help fill scheduling gaps.
- Support other stores in the wider Cluster when able and needed.
Benefits
- Employee discount.
- Employee Assistance Program (EAP).
- Sick pay.
- Paid time off.
- Paid maternity and parental leave.
- Company-paid holidays.
- 401(k) with company match.
- Transit benefits.
- Medical, dental, and vision benefits.
- Healthcare and dependent care spending accounts.
- Disability benefits.
- Life insurance.
- Tuition reimbursement.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
