Barista - Temporary

Barnes & Noble•York, PA

13d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the bookstore café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role helps maintain an attractive, clean, and efficiently run café by stocking deliveries, presenting products, and tidying the bake case and dining area. Baristas learn and perform café operations, including using registers and other technology, preparing food and drinks accurately, merchandising, receiving and stocking deliveries, following FIFO and product-dating practices, and completing daily and weekly cleaning tasks. They also support the bookfloor team when needed and follow loss-prevention, de-escalation, safety, hygiene, and sanitation procedures. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may support other stores in the wider cluster when able and needed. As their knowledge and skills grow, Baristas develop familiarity with café products, promotions, customization options, retail offerings, and training resources. The role offers a career path to Senior Barista as employees demonstrate mastery of the position's skills. Baristas are expected to comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be positive, willing, hardworking, and reliable when performing assigned tasks.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Show willingness and aptitude to learn new skills and store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and demonstrate merchandising, visual merchandising, register, stocking, food and beverage preparation, cleaning, and product-dating competencies.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Operate registers quickly, competently, and reliably while providing professional customer service.
Maintain café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks correctly using product information, recipe guides, and team knowledge.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and collaborate with other stores in the cluster when able and needed.
Learn and promote café products, limited-time offers, promotions, and retail options to customers and colleagues.
Recommend food and beverage customizations to customers.
Follow loss-prevention procedures, use de-escalation techniques, and seek support for theft or problematic behavior.
Maintain reliable and punctual attendance, be flexible in responding to store scheduling needs, and support colleagues.

Benefits

Employee discount
Employee assistance program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Transit benefits (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)