Barista - Temporary

Barnes & Noble•Bee Cave, TX
•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling gaps arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for the work. Baristas learn and perform operational duties using registers, computers, tablets, programs, recipe guides, product specification sheets, and other tools. They maintain café and retail presentation, receive and stock deliveries, prepare food and drinks accurately, complete cleaning tasks, follow FIFO and product-dating practices, and support the bookfloor team when needed. They also follow loss-prevention procedures and de-escalation techniques, and identify and seek support for theft or other problematic behavior. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Baristas build knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing displays; communicate promotions and key sales objectives; make food and beverage customization recommendations; use café training tools; and apply safety, hygiene, and sanitation procedures. With demonstrated mastery, Baristas are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs when able; stores are open from early mornings to late evenings every day, including weekends and most holidays.
  • Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive behavior toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Maintain attractive café presentation, counter and floor retail fixtures, and the cleanliness of the Café and dining area.
  • Unpack and stock deliveries accurately and efficiently.
  • Operate registers quickly, reliably, and professionally.
  • Prepare food and drinks accurately using product knowledge, colleagues, recipe guides, and specification sheets.
  • Complete daily and weekly café cleaning tasks during shifts.
  • Follow First In First Out (FIFO) practices and date products consistently and correctly.
  • Support the bookfloor team when needed.
  • Follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
  • Build product knowledge across beverages, bakery, savory options, gifting, and café retail offerings.
  • Communicate new limited-time offers, promotions, and key sales objectives to customers and colleagues.
  • Recommend food and beverage customizations to customers.
  • Use café training tools and follow café safety, hygiene, and sanitation procedures.
  • Maintain reliable, punctual attendance and, when able, help fill scheduling gaps.
  • Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for employees scheduled at least 20 hours per week)
  • Company-paid holidays (for employees scheduled at least 20 hours per week)
  • Transit benefits (for employees scheduled at least 20 hours per week)
  • 401(k) with company match (for employees scheduled at least 20 hours per week)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled at least 30 hours per week)
  • Healthcare and dependent care spending accounts (for employees scheduled at least 30 hours per week)
  • Disability benefits (for employees scheduled at least 30 hours per week)
  • Life insurance (for employees scheduled at least 30 hours per week)
  • Tuition reimbursement (for employees scheduled at least 30 hours per week)
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