Barista - Temporary

Barnes & Noble • The Villages, FL

9d

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, helping them choose beverages and café items, maintaining attractive café presentation, and supporting efficient café operations. The role includes serving customers at the register, preparing food and drinks, stocking deliveries, and keeping the bakes case and dining area tidy. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and provide cheerful customer service.

Baristas are trained to use registers and other technology; maintain café and retail displays; receive, unpack, and stock deliveries; prepare food and beverages accurately; complete cleaning tasks; follow FIFO and product-dating practices; and support the bookfloor when needed. They also learn loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Baristas may support other stores in the wider Cluster when able and needed.

As they gain experience, Baristas develop product knowledge across beverages, bakery, savory options, and gifting; maintain appealing product presentation; share information about promotions; recommend customizations; use café training tools; and follow café safety, hygiene, and sanitation procedures. With demonstrated mastery, Baristas are expected to advance to Senior Barista. The role requires compliance with company policies and procedures.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling gaps when able.
• Bring a positive, energetic, dependable, and willing approach to assigned work.
• Be supportive and considerate of colleagues and helpful to customers.
• Show aptitude and willingness to learn new skills and knowledge.
• Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
• Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Maintain attractive café, counter, and floor retail presentation and cleanliness.
• Operate registers quickly and reliably while providing professional service.
• Prepare food and beverages accurately using knowledge, recipe guides, product specifications, and other available tools.
• Receive and unpack deliveries and stock products efficiently and accurately.
• Complete daily and weekly cleaning tasks and follow food safety, hygiene, and sanitation procedures.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team and colleagues when needed.
• Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Develop product knowledge and use it to maintain appealing displays, recommend customizations, and communicate promotions to customers and colleagues.
• Use Café training tools appropriately and support the success of key products and promotions.
• Comply with company policies and procedures.
• Support other stores in the wider Cluster when able and needed.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off
• Paid maternity and parental leave
• Company-paid holidays
• Transit benefits
• 401(k) with company match
• Medical insurance
• Dental insurance
• Vision insurance
• Healthcare and dependent care spending accounts
• Healthcare spending account
• Disability benefits
• Life insurance
• Tuition reimbursement

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed