Barista - Temporary

Barnes & Noble•Birmingham, AL

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also supports the attractive presentation and efficient operation of the Café, including stocking deliveries, maintaining the bake case and dining area, merchandising, and completing cleaning tasks. Baristas are expected to demonstrate reliable attendance, flexibility when scheduling needs arise, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training and are expected to become proficient in café operations, including using registers and other technology, preparing food and drinks accurately, following FIFO and product-dating practices, and maintaining safety, hygiene, sanitation, and loss-prevention standards. The work requires prolonged standing, repetitive bending, lifting, and substantial walking. Baristas may support other stores in the wider Cluster when needed and able. As their knowledge develops, Baristas build expertise in beverage, bakery, savory, and gifting products; café presentation and retail options; promotions and sales objectives; and food and beverage customization recommendations. The role offers a career path toward Senior Barista as skills and mastery develop. Employees must comply with company policies and procedures. Benefits vary according to scheduled weekly hours and location.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and demonstrate effective merchandising and visual merchandising skills.
Perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Provide quick, friendly, and professional service while operating the register.
Maintain café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other resources.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team and other stores in the wider Cluster when needed and able.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of café products, promotions, retail options, and customization recommendations, and share relevant information with customers and colleagues.
Comply with company policies and procedures.