Barista - Temporary

Barnes & Noble•Lincoln, NE

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items. The role supports the café team by maintaining an attractive and clean presentation, stocking deliveries, tidying the bake case and dining area, preparing food and drinks, and operating registers to provide quick, friendly, professional service. Baristas are expected to demonstrate reliable attendance, flexibility when able to help fill scheduling gaps, a positive and hardworking approach, consideration for colleagues, cheerful customer service, and willingness to learn. The position requires learning operational competencies including register and technology use, merchandising, receiving and stocking deliveries, food and drink preparation, cleaning, FIFO and product dating, and loss-prevention procedures. Baristas may also support the bookstore’s bookfloor team and, if able and needed, work in other stores in the wider cluster. With experience, Baristas develop knowledge of café products, promotions, customization options, retail offerings, training tools, and café safety, hygiene, and sanitation practices. The role offers a progression path to Senior Barista as skills develop. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store and café knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and keep the café, counter, fixtures, bake case, and dining area clean and tidy.
Operate registers quickly, competently, and reliably to provide professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specifications, and other tools.
Complete daily and weekly cleaning tasks during shifts and follow café safety, hygiene, and sanitation procedures.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, if able and required, support other stores in the cluster.
Follow loss-prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support for issues in the store.
Build product knowledge across beverages, bakery, savory items, gifting, and café retail options; use that knowledge to maintain appealing displays and recommend customizations.
Communicate café sales objectives, new limited-time-offer items, and promotions to customers and colleagues.
Use café training tools appropriately and comply with company policies and procedures.