Barista - Temporary

Barnes & Noble•Eden Prairie, MN
•Onsite

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations and an attractive presentation by stocking deliveries, tidying the baked-goods case and dining area, preparing food and drinks, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to maintain reliable and punctual attendance, be positive and hardworking, support colleagues, provide cheerful customer service, and show a willingness to learn. The position requires proficiency with café technology, merchandising, register operation, delivery receiving and stocking, food and drink preparation, cleaning routines, FIFO practices, and café safety and hygiene standards. Baristas may also support the bookfloor team and, when able and needed, work in other stores within the wider cluster. As their experience develops, Baristas build product knowledge across beverages, bakery, savory items, and gifting; maintain appealing displays; communicate promotions and sales objectives; recommend food and beverage customizations; and use café training tools. The role is a step in a career path that may lead to Senior Barista. This is a temporary position. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Positive, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive conduct toward colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Nice To Haves

  • Availability and flexibility to help fill scheduling gaps, including shifts during the store's early-morning to late-evening hours, weekends, and most holidays.
  • Enjoyment of working as a barista.

Responsibilities

  • Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
  • Maintain an attractive café presentation and support efficient café operations.
  • Unpack and stock deliveries; tidy the baked-goods case and dining area.
  • Operate registers quickly, reliably, and professionally.
  • Prepare food and drinks accurately using product information and recipe guides.
  • Maintain café cleanliness by completing daily and weekly cleaning tasks.
  • Follow FIFO practices and date products consistently and correctly.
  • Maintain counter and floor retail fixtures through merchandising and visual presentation.
  • Support the bookfloor team when needed and work in other stores within the wider cluster when able and required.
  • Build knowledge of beverage, bakery, savory, and gifting products and use it to maintain appealing displays.
  • Communicate new limited-time offers and café promotions to customers and colleagues and support sales objectives.
  • Recommend food and beverage customizations to customers.
  • Use café training tools and follow café safety, hygiene, sanitation guidelines, and procedures.
  • Follow loss prevention procedures, identify theft or problematic behavior, and seek support when needed.
  • Maintain reliable attendance, be flexible when scheduling gaps arise, and support colleagues.

Benefits

  • Employee discount.
  • Employee Assistance Program (EAP).
  • Sick pay.
  • Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
  • Company-paid holidays for employees scheduled 20 or more hours per week.
  • Transit benefits for employees scheduled 20 or more hours per week.
  • 401(k) with company match for employees scheduled 20 or more hours per week.
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
  • Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
  • Disability benefits and life insurance for employees scheduled 30 or more hours per week.
  • Tuition reimbursement for employees scheduled 30 or more hours per week.
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