Barista - Temporary

Barnes & Noble•Amarillo, TX

10d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean café and its efficient operation by stocking deliveries, maintaining displays and dining areas, preparing food and drinks, and serving customers at the register. Baristas work collaboratively with café and bookselling colleagues and may support other stores in the wider Cluster when able and needed. The position requires learning and consistently applying operational standards, including technology and register use, merchandising, receiving and stocking, food and beverage preparation, cleaning, FIFO practices, product dating, loss prevention, de-escalation, and café safety and hygiene procedures. As experience develops, Baristas build product and promotional knowledge, assist customers with customization recommendations, and contribute to café sales and presentation. The stated career path provides an opportunity to advance to Senior Barista after mastering the role’s skills. The work involves prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, filling scheduling gaps when able; the store operates early mornings to late evenings every day, including weekends and most holidays.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Enjoy working as a barista.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive, clean, and well-organized café, including the bakes case, dining area, counter, and retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Unpack and receive deliveries, then stock products accurately and efficiently.
Prepare food and drinks accurately using product knowledge, recipe guides, specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and consistently follow safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team and colleagues when needed, and support other stores in the Cluster when able and needed.
Use loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of beverage, bakery, savory, gifting, and café retail products and use it to maintain appealing presentation.
Communicate product and promotion knowledge to customers and colleagues, including new limited-time offers and café promotions.
Recommend food and beverage customizations and support key product and sales objectives.
Use café training tools appropriately and comply with company policies and procedures.

Benefits

Employee discount
Employee assistance program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)