A Barnes & Noble Barista welcomes customers, helps them choose beverages and café items, and provides quick, friendly, professional service at the register. The role supports the café team by maintaining attractive presentation and cleanliness, stocking deliveries, and keeping the bake case and dining area tidy. Baristas are expected to demonstrate reliable attendance, flexibility when possible, a positive and helpful approach to coworkers and customers, willingness to learn, and enthusiasm for the work. The role requires learning Barnes & Noble barista operations, including using registers and other technology; merchandising café products and retail fixtures; preparing food and drinks accurately; receiving, unpacking, and stocking deliveries; completing cleaning tasks; following FIFO and product-dating practices; and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, identifying and reporting concerns. With experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, promotions, customization recommendations, café retail options, training tools, and safety, hygiene, and sanitation procedures. Employees who master the role may advance to Senior Barista. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and as needed to support the wider Cluster, and must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed