Barista | Boston

Blank Street•Boston, MA

17h•Onsite

About The Position

Baristas at Blank Street serve a carefully curated menu with passion and precision, creating quality drinks and providing exceptional, hospitality-driven customer service. The role involves working in a fast-paced café, collaborating with teammates while also working independently, and helping build a welcoming community for customers and colleagues. Baristas use professional coffee equipment to prepare beverages, complete food and beverage handling training, maintain product freshness and quality, reduce waste, follow local health standards, and adhere to product, service, and brand playbooks. They also participate in Operations and Marketing initiatives that support foot traffic, sales, profitability, and customer loyalty. The position may be part time (15–25 hours per week, three days per week) or full time (30–40 hours per week, four to five days per week). Both schedules require availability for two peak days: Friday, Saturday, or Sunday. Weekend and holiday availability is preferred. The listed pay is $16.50–$18.00 per hour plus tips.

Requirements

At least 1 year of experience in a customer service position; hospitality or coffee experience is preferred.
Must be at least 18 years old.
Able to lift more than 25 pounds and stand for long periods.
Availability to meet café scheduling needs, including two peak days (Friday, Saturday, or Sunday) for the selected schedule.
Authorized to work in the U.S.
Friendly, enthusiastic, and customer-service oriented.
Reliable and able to manage time and priorities during busy periods.
Passion for making coffee, matcha, and other café beverages.
Able to solve problems independently, multitask, and communicate effectively.
Curious, adaptable, and willing to learn.
Comfortable working independently and as part of a team.
Comfortable with cash handling and maintaining store safety.

Nice To Haves

Hospitality or coffee experience.
Weekend and holiday availability.

Responsibilities

Provide consistent, welcoming, and engaging customer service and build customer loyalty.
Prepare drinks using Blank Street’s coffee program, equipment, and products.
Complete training and follow proper food and beverage handling practices to preserve freshness and quality.
Prevent food and beverage waste and adjust par levels to reflect business peaks and lows.
Maintain Local Department of Health standards.
Know and follow product, service, and brand training playbooks.
Participate in Operations and Marketing initiatives to increase foot traffic, attract new customers, grow daily sales, improve operational profitability, and develop a loyal neighborhood customer base.
Handle cash and help maintain store safety.