Barista - Temporary

Barnes & Noble•Flint, MI

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive presentation, stocking deliveries, keeping the bake case and dining area tidy, and serving customers quickly and professionally at the register. The Barista learns and performs operational duties including using registers and other technology; merchandising café and retail fixtures; preparing food and drinks; receiving and stocking deliveries; completing daily and weekly cleaning; following FIFO and product-dating practices; and supporting the bookfloor team when needed. The role also involves understanding loss prevention procedures and de-escalation techniques, and identifying and reporting theft or other problematic behavior. As experience develops, the Barista builds knowledge of café products, promotions, customization options, retail offerings, and safety, hygiene, and sanitation procedures. The position requires physical activity, including prolonged standing, repetitive bending, lifting, and substantial walking. A Barista may work in other stores when able and needed to support the wider Cluster. The role is temporary, and the career path may provide advancement to Senior Barista as skills develop.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively, energetically, and reliably, and complete assigned tasks with purpose.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and helpful with customers.
Show willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain café presentation, cleanliness, and efficient operations, including tidying the bake case and dining area.
Operate registers to serve customers quickly and reliably.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks correctly using product information, recipe guides, and available tools.
Complete daily and weekly café cleaning tasks during the shift.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behaviors or issues.
Build and use knowledge of beverage, bakery, savory, gifting, retail, and promotional products to support sales and make customization recommendations.
Follow café safety, hygiene, and sanitation standards and use café training tools appropriately.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)