About The Position
The Barista prepares and serves a variety of coffee and espresso drinks while providing fast, friendly, personalized customer service. The role includes educating customers about products and services, answering questions about coffee blends, preparation, and product freshness, and developing knowledge of coffee and tea regions and flavor differences. The Barista enters sales orders into the POS system, sells and serves baked goods and other food items, and maintains a clean, organized workspace. Other duties may be assigned by management.
Requirements
- Must be at least 18 years of age.
- Customer service experience is required.
- Cashier experience is required.
- Ability to interact with coworkers to support compliance with company service standards.
- Ability to multitask in a fast-paced, team-oriented environment.
- Fluency in English is required; bilingual ability is a plus.
- Ability to work independently and/or in a team environment.
- Ability to work in an open-aired environment in all climate conditions.
- Ability to lift and carry items weighing up to 30 pounds up and down stairs or ramps.
- Ability to stand for extended hours.
- Ability to work extended hours, nights, weekends, and holidays.
- Sufficient mobility to perform production tasks, including standing, constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
- Must meet state and local health requirements for food handlers and alcoholic beverage services.
- Reliable transportation is required.
Nice To Haves
- Bilingual ability.
- Food Handler's license or certification.
- ServSafe food-handling certification.
Responsibilities
- Prepare and serve a variety of coffee and espresso drinks.
- Educate customers about products and services and answer questions about coffee blends, preparation, and product freshness.
- Greet customers and provide fast, friendly, personalized service.
- Accurately enter sales orders into the POS system in a courteous and friendly manner.
- Develop an understanding of coffee and tea regions and differences in flavors and blends.
- Sell and serve baked goods and miscellaneous food items.
- Maintain a clean and organized workspace so team members can locate resources and products.
- Perform other duties as assigned by management.
- Follow safe work habits and safety policies, procedures, and regulations, and complete required safety training.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
