Barista - Temporary

Barnes & Noble•Clarence, NY

1d•$16

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient Café operations by maintaining attractive presentation, unpacking and stocking deliveries, tidying the bakery case and dining area, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility to support scheduling needs, a positive and energetic approach, consideration for colleagues, helpful customer service, and willingness to learn. They are trained to use registers and other technology, prepare food and drinks accurately, maintain Café and retail displays, receive and stock deliveries, perform cleaning tasks, follow FIFO and product-dating practices, and support the bookfloor team when needed. The role also includes understanding loss-prevention procedures and de-escalation techniques. As their experience grows, Baristas develop knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; support sales objectives and promotions; recommend customizations; use Café training tools; and follow food safety, hygiene, and sanitation standards. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and as needed to support the wider Cluster. Baristas are expected to comply with company policies and procedures and may progress to Senior Barista as they develop and demonstrate the required skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to make food and drinks properly, accurately, and with ease.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive Café presentation, cleanliness, and efficient operations.
Unpack and stock deliveries, and tidy the bakery case and dining area.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product information, recipe guides, and other available tools.
Complete daily and weekly Café cleaning tasks and follow hygiene, sanitation, and safety procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Maintain counter and floor retail fixtures and Café displays.
Support the bookfloor team when needed.
Understand loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support when appropriate.
Build product knowledge across beverages, bakery, savory options, and gifting, and use it to support customer recommendations, sales objectives, and promotions.
Use Café training tools appropriately.
Work in other stores when able and needed to support the wider Cluster.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Medical, dental, and vision coverage (for employees scheduled 30 hours or more)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
Disability benefits (for employees scheduled 30 hours or more)
Life insurance (for employees scheduled 30 hours or more)
Tuition reimbursement (for employees scheduled 30 hours or more)