Barista - Temporary

Barnes & Noble•Santa Fe, NM

5d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run café by stocking deliveries, maintaining the bake case and dining area, operating registers, and providing professional, friendly service. Baristas learn and perform operational duties including using registers and other technology; maintaining café and retail displays; preparing food and drinks accurately; receiving, unpacking, and stocking deliveries; completing cleaning tasks; following FIFO and product-dating practices; and supporting the bookfloor team when needed. The role also involves understanding loss prevention procedures and de-escalation techniques and seeking support for theft or other problematic behavior. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and food safety, hygiene, and sanitation practices. They use this knowledge to maintain appealing product presentation, make recommendations, and support sales objectives. The position includes physical activity such as prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when able and when needed to support the wider Cluster. The role provides a career path to Senior Barista as skills and mastery develop. Employment is temporary. Benefits vary according to scheduled hours and location; those scheduled for fewer than 20 hours per week are eligible for Employee Discount, EAP, and Sick Pay. Additional benefits are listed for employees scheduled for 20–29.99 hours and 30 or more hours per week.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including early mornings, late evenings, weekends, and most holidays.
Bring a positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and willing to help the team.
Be cheerful and consistently helpful with customers.
Show aptitude and willingness to learn new skills and acquire store knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop proficiency in café operations, including register service, food and drink preparation, merchandising, stocking, cleaning, FIFO, and product dating.
Perform physical tasks involving prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Provide cheerful, helpful, quick, and professional customer service at the register.
Help maintain café presentation, cleanliness, and efficient operation, including tidying the bake case and dining area.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Maintain counter and floor retail fixtures and café merchandising displays.
Support the bookfloor team when needed.
Follow loss prevention procedures, use de-escalation techniques, identify theft or problematic behavior, and seek support when necessary.
Build product knowledge and use it to make customization recommendations, support promotions and sales objectives, and maintain appealing product presentation.
Use café training tools appropriately and comply with company policies and procedures.
Fill scheduling gaps when able and support other stores in the Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)