Barista - Temporary

Barnes & Noble•Center Valley, PA

10d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, and serving customers professionally at the register. Baristas are expected to be reliable, punctual, positive, supportive of colleagues, cheerful with customers, willing to learn, and enthusiastic about the role. Baristas are trained to use café technology and tools, maintain café and retail fixture presentation, operate registers, receive and stock deliveries, prepare food and drinks accurately, complete cleaning tasks, follow FIFO and product-dating practices, and support the bookstore floor team when needed. They also learn loss-prevention procedures and de-escalation techniques. The work involves substantial physical activity, including prolonged standing, repetitive bending, lifting, and walking. Employees may work at other stores when able and when needed to support the wider Cluster. With experience, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing product displays; support promotions and sales objectives; recommend food and beverage customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. As they master the role’s skills, Baristas are expected to advance to Senior Barista. The position is temporary, and employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, dependable approach to assigned work.
Considerate and supportive collaboration with colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and store knowledge.
Comfort using technology such as registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select café beverages and items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Unpack and stock deliveries accurately and efficiently.
Operate the register quickly, reliably, and professionally.
Prepare food and drinks accurately using product information, recipe guides, and available tools.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products correctly and consistently.
Support the bookstore floor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support when needed.
Develop knowledge of café products and use it to maintain appealing displays and make customization recommendations.
Support café sales objectives, promotions, and key products by sharing relevant knowledge with customers and colleagues.
Use café training tools appropriately.
Support other stores in the wider Cluster when able and needed.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible schedules)
Company-paid holidays (for eligible schedules)
401(k) with company match (for eligible schedules)
Transit benefits (for eligible schedules)
Medical, dental, and vision benefits (for eligible schedules)
Healthcare and dependent care spending accounts (for eligible schedules)
Disability benefits (for eligible schedules)
Life insurance (for eligible schedules)
Tuition reimbursement (for eligible schedules)