A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to the efficient operation and attractive presentation of the Café by serving customers at registers, stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas are expected to work reliably and punctually, maintain a positive and helpful attitude toward customers and colleagues, learn new skills, and adapt to store scheduling needs. The stores are open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained to use registers and other technology, maintain café and retail displays, receive and stock deliveries, prepare food and beverages accurately, follow FIFO and product-dating practices, and execute daily and weekly cleaning tasks. They are also expected to support the bookfloor team when needed and follow loss-prevention procedures, including identifying theft and seeking support for problematic situations. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, café retail, promotions, customization options, training tools, and food safety, hygiene, and sanitation procedures. They use this knowledge to maintain appealing displays and support sales objectives. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Barista. Employees must comply with company policies and procedures.
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Career Level
Entry Level
Education Level
No Education Listed