Barista - Temporary

Barnes & Noble•Henderson, NV

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to the efficient operation and attractive presentation of the Café by serving customers at registers, stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and completing cleaning tasks. Baristas are expected to work reliably and punctually, maintain a positive and helpful attitude toward customers and colleagues, learn new skills, and adapt to store scheduling needs. The stores are open from early mornings to late evenings every day, including weekends and most holidays. Baristas are trained to use registers and other technology, maintain café and retail displays, receive and stock deliveries, prepare food and beverages accurately, follow FIFO and product-dating practices, and execute daily and weekly cleaning tasks. They are also expected to support the bookfloor team when needed and follow loss-prevention procedures, including identifying theft and seeking support for problematic situations. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Baristas build knowledge of café beverages, bakery and savory products, gifting, café retail, promotions, customization options, training tools, and food safety, hygiene, and sanitation procedures. They use this knowledge to maintain appealing displays and support sales objectives. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Positive, energetic, and reliable approach to assigned work.
  • Helpful and considerate manner with colleagues and customers.
  • Willingness and aptitude to learn new skills and knowledge.
  • Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
  • Ability to perform the physical activities of the role, including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Ability to work the store’s scheduling needs when able, including shifts during early mornings, late evenings, weekends, and most holidays.

Responsibilities

  • Welcome customers, answer questions, and help them select beverages and café items.
  • Operate registers quickly, reliably, and in a friendly, professional manner.
  • Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
  • Unpack and receive deliveries and accurately stock products.
  • Prepare food and beverages correctly, using recipe guides, product specification sheets, and other available resources.
  • Complete daily and weekly café cleaning tasks and maintain cleanliness.
  • Follow FIFO practices and date products consistently and correctly.
  • Support the bookfloor team when needed and, when able, support other stores in the wider Cluster.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
  • Build product knowledge across beverages, bakery, savory options, gifting, and café retail, and use it to support displays, customer recommendations, promotions, and sales objectives.
  • Use Café training tools and follow café safety, hygiene, and sanitation procedures.
  • Maintain reliable and punctual attendance, help fill scheduling gaps when able, and support colleagues and customers.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off
  • Paid maternity and parental leave
  • Company-paid holidays
  • Transit benefits
  • 401(k) with company match
  • Comprehensive medical, dental, and vision benefits
  • Healthcare and dependent care spending accounts
  • Disability benefits
  • Life insurance
  • Tuition reimbursement
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