Barista - Temporary

Barnes & Noble•Eden Prairie, MN

22d•$14•Onsite

About The Position

A Barnes & Noble Barista is part of the team at the heart of the Café, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports attractive café presentation and efficient operations, including unpacking and stocking deliveries, maintaining the bake case and dining area, and serving customers quickly and professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility to help cover scheduling gaps when able, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the role. They work in a busy team and are trained to develop operational competencies across café service, merchandising, food and drink preparation, receiving, stocking, cleaning, and store support. As experience grows, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; support sales objectives and promotions; recommend customizations; and apply café safety, hygiene, and sanitation procedures. Employees who master the role may advance to Senior Barista. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Employees may work in other stores when able and when needed to support the wider Cluster. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs, including filling scheduling gaps when able.
Bring a positive, purposeful, energetic, and reliable approach to assigned work.
Be supportive and considerate of colleagues and willing to help the team.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire new knowledge.
Be willing to master the operational competencies of a Barnes & Noble Barista.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform physical activities including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Help receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information, recipe guides, and other available tools.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build product knowledge across beverage, bakery, savory, and gifting options and use it to support customers, displays, sales objectives, and promotions.
Recommend effective food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Comply with company policies and procedures.