Barista - Temporary

Barnes & Noble•Newport Beach, CA

17d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional service at the register. The role also supports the Café’s daily operations by maintaining its presentation and cleanliness, stocking deliveries, and keeping the bake case and dining area tidy. Baristas may support the bookfloor team or work at other stores when needed and able, contributing to the wider Cluster. The position requires learning and applying operational skills, including using registers and other technology; merchandising café products and retail fixtures; preparing food and drinks accurately; receiving, unpacking, and stocking deliveries; completing cleaning tasks; following FIFO and product-dating practices; and understanding loss prevention and de-escalation procedures. Baristas also build product knowledge across beverages, bakery, savory items, and gifting, and use it to support promotions, sales objectives, customer recommendations, and café retail options. They are expected to follow café safety, hygiene, and sanitation procedures and company policies, and to develop their skills toward the Senior Barista career step. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. The store is open from early mornings to late evenings every day, including weekends and most holidays, and the role calls for flexibility to help fill scheduling gaps when able. The starting hourly rate is $20.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary according to scheduled hours and location.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, energetic, dependable approach to assigned work.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help connect them with suitable beverages and café items.
Operate registers quickly and reliably while providing professional customer service.
Maintain the attractive presentation and cleanliness of the Café, including the bake case, dining area, counter, and retail fixtures.
Unpack and receive deliveries, then stock products accurately and efficiently.
Prepare food and drinks accurately, using product information, recipe guides, and colleagues’ knowledge as needed.
Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Build knowledge of café beverages, bakery, savory options, gifting, promotions, and retail products; use this knowledge to make customer recommendations and support sales objectives.
Support the bookfloor team when needed and contribute to other stores in the Cluster when able and needed.
Understand loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Comply with company policies and procedures and develop barista skills toward the Senior Barista career step.