Barista - Temporary

Barnes & Noble•Queen Creek, AZ

18d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing quick, friendly, professional register service. The role helps maintain an attractive, clean, and efficiently run Café by stocking deliveries, arranging the bake case and dining area, preparing food and drinks, and supporting café presentation and retail fixtures. Baristas may also support the bookfloor team or other stores in the wider Cluster when able and needed. The position requires learning and applying operational skills, including use of registers and other technology, visual and general merchandising, receiving and stocking products, food and drink preparation, FIFO and product dating, daily and weekly cleaning, and loss prevention and de-escalation procedures. As experience develops, Baristas build product and promotional knowledge, make customization recommendations, use café training tools, and follow safety, hygiene, and sanitation standards. The role is temporary, and the stated career path may progress to Senior Barista as skills develop. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Barnes & Noble expects employees to comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, willing, and reliable approach to assigned work.
Considerate and supportive teamwork.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them choose beverages and café items.
Provide quick, friendly, and professional service at the register.
Maintain attractive café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Unpack and stock deliveries accurately and efficiently.
Prepare food and drinks properly and accurately, using recipe guides, product specifications, and available resources.
Complete daily and weekly cleaning tasks and follow FIFO practices and product-dating requirements.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Develop knowledge of beverage, bakery, savory, and gifting products, café retail options, and promotions.
Share product and promotion knowledge with customers and colleagues and recommend food and beverage customizations.
Use café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Maintain reliable and punctual attendance, be flexible when scheduling gaps arise, and support colleagues.
Comply with company policies and procedures.

Benefits

Employee discount.
Employee Assistance Program (EAP).
Sick pay.
Paid time off, including paid maternity and parental leave, for employees scheduled 20 hours or more per week.
Company-paid holidays for employees scheduled 20 hours or more per week.
401(k) with company match for employees scheduled 20 hours or more per week.
Transit benefits for employees scheduled 20 hours or more per week.
Comprehensive medical, dental, and vision health benefits for employees scheduled 30 hours or more per week.
Healthcare and dependent care spending accounts for employees scheduled 30 hours or more per week.
Disability benefits for employees scheduled 30 hours or more per week.
Life insurance for employees scheduled 30 hours or more per week.
Tuition reimbursement for employees scheduled 30 hours or more per week.