Barista - Temporary

Barnes & Noble•Palm Beach Gardens, FL

19d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them find beverages and café items. The role also helps maintain an attractive café presentation and efficient operations by stocking deliveries, tidying the bakery case and dining area, and operating registers to provide quick, friendly, professional service. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of the role. They work as part of a busy team and are trained to master the operational competencies of a Barnes & Noble barista. Physical activity includes prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work in other stores when able and when needed to support the wider Cluster. As they gain experience, Baristas develop knowledge of café products, merchandising, promotions, customer recommendations, retail options, training tools, and café safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop and are mastered. Employees must comply with company policies and procedures. Benefits vary according to scheduled hours and may also vary by location and applicable state regulations.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store needs and fill scheduling gaps when able.
Approach work positively and willingly, performing assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and demonstrate proficiency in café merchandising, visual presentation, register operation, stocking, food and beverage preparation, and cleaning.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with appropriate beverages and café items.
Maintain attractive café presentation and cleanliness, including tidying the bakery case and dining area.
Operate registers quickly, reliably, and professionally.
Unpack and stock deliveries accurately and efficiently.
Make food and drinks properly and accurately using product knowledge, colleagues, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks reliably.
Apply First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and, when able, support other stores in the wider Cluster.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Maintain appealing presentation of café products and retail fixtures.
Communicate café promotions and limited-time offers to customers and colleagues and support sales objectives.
Recommend effective food and beverage customizations to customers.
Use café training tools appropriately and follow café safety, hygiene, and sanitation guidelines and procedures.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Comply with company policies and procedures.