Barista - Temporary

Barnes & Noble•Sarasota, FL

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and attractive presentation of the Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing quick, friendly service at the register. Baristas are expected to be cheerful, reliable, flexible, supportive of colleagues, willing to learn, and enthusiastic about the work. Baristas are trained to use registers, computers, tablets, programs, and other tools; maintain café and retail displays; receive and stock deliveries; prepare products accurately using recipes and product information; complete cleaning tasks; follow FIFO and product-dating practices; and support the bookfloor team when needed. They also learn loss-prevention procedures and de-escalation techniques, including how to identify theft and seek support for problematic situations. Work is physically active and may involve supporting other stores in the wider Cluster when able and needed. As their experience develops, Baristas build product knowledge across beverage, bakery, savory, and gifting options; maintain appealing product presentation; explain promotions and sales initiatives; recommend food and beverage customizations; use café training tools; and follow safety, hygiene, and sanitation procedures. Baristas are expected to comply with company policies and procedures. With demonstrated mastery, the career path provides an opportunity to advance to Senior Barista.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate the register quickly, reliably, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using recipe guides, product specifications, and available knowledge.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and assist other stores in the Cluster when able and needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Develop knowledge of café products, promotions, retail options, customization recommendations, and training tools.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.