Barista - Temporary

Barnes & Noble•Mansfield, OH

5d•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role also supports efficient café operations by maintaining attractive presentation and cleanliness, stocking deliveries, tidying the bake case and dining area, and operating registers in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain café and retail displays, handle deliveries and stocking, prepare food and drinks accurately, complete cleaning tasks, follow FIFO and product-dating practices, support the bookfloor team when needed, and follow loss-prevention and de-escalation procedures. The role involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may work at other stores when needed and able. As they develop, they build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation practices. The position provides a career path toward Senior Barista as skills and mastery develop. Employees must comply with company policies and procedures. Benefits vary based on scheduled weekly hours and location. Listed benefits include employee discount, EAP, sick pay, paid time off, paid maternity and parental leave, company-paid holidays, transit benefits, 401(k) with company match, medical, dental and vision coverage, healthcare and dependent-care spending accounts, disability benefits, life insurance, and tuition reimbursement. Eligibility depends on scheduled hours and plan terms.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability needs associated with early mornings, late evenings, weekends, and most holidays.
Positive, energetic, dependable approach to assigned work.
Supportive and considerate teamwork.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, cleanliness, and efficient day-to-day operations.
Unpack deliveries and stock products accurately and efficiently.
Tidy the bake case and dining area.
Operate registers quickly, reliably, and professionally.
Prepare food and beverages accurately using product information and recipe guides.
Maintain café cleanliness by completing daily and weekly cleaning tasks.
Follow FIFO practices and date products consistently and correctly.
Maintain café counters, floor fixtures, and retail displays through merchandising.
Support the bookfloor team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build and use knowledge of café products, promotions, customization options, and retail offerings to support customers and sales.
Follow café safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.