Barista - Temporary

Barnes & Noble•Cedar Hill, TX

19d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to be cheerful, helpful, reliable, supportive of colleagues, willing to learn, and enthusiastic about the work. The role requires learning and applying operational competencies, including using registers and other technology, merchandising and maintaining café cleanliness, receiving and stocking deliveries, preparing food and beverages accurately, following FIFO and product-dating practices, and completing daily and weekly cleaning tasks. Baristas may also support the bookfloor team and, when able and needed, work at other stores in the wider Cluster. The work involves physical activity such as prolonged standing, repetitive bending, lifting, and frequent walking. As their experience develops, Baristas build product knowledge across beverages, bakery, savory options, and gifting; support promotions and sales objectives; make customization recommendations; and apply café safety, hygiene, and sanitation procedures. The role is expected to progress to Senior Barista as the employee demonstrates mastery of the required skills. The position is temporary and requires compliance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able.
A positive, energetic, and reliable approach to assigned work.
A supportive and considerate approach to colleagues.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Comfort using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and frequent walking.
Ability to make food and drinks accurately and to follow recipes, product specifications, and café procedures.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly and reliably while providing professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately, using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team when needed and collaborate with other stores in the Cluster when able and needed.
Develop knowledge of café products, promotions, and retail options; share relevant information with customers and colleagues.
Recommend food and beverage customizations to customers.
Follow café safety, hygiene, sanitation, and training procedures.
Understand loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.