Barista - Temporary

Barnes & Noble • Marlton, NJ

9d

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them select beverages and café items. The role supports smooth café operations through customer service, register work, stocking, merchandising, and maintaining the presentation and cleanliness of the café. Baristas are expected to work reliably, collaborate with colleagues, learn new skills, and contribute to a positive customer experience.

The position requires learning and performing operational tasks such as using registers and other technology, preparing food and drinks accurately, receiving and stocking deliveries, following FIFO and product-dating practices, and completing daily and weekly cleaning tasks. Baristas may support the bookfloor team and may work in other stores when able and needed.

As experience grows, Baristas develop product knowledge across beverages, bakery, savory items, and gifting; maintain attractive product displays; communicate promotions and sales objectives; recommend customizations; and apply café safety, hygiene, and sanitation procedures. Employees who demonstrate mastery may advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

• Maintain reliable and punctual attendance for scheduled shifts.
• Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
• Bring a positive, energetic, and reliable approach to assigned work.
• Be supportive and considerate of colleagues and helpful to customers.
• Show willingness and aptitude to learn new skills and knowledge.
• Be comfortable using varied technology, including registers, computers, tablets, programs, and other tools.
• Perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers cheerfully, answer questions, and help them select beverages and café items.
• Operate registers quickly and reliably while providing professional customer service.
• Help maintain café presentation, cleanliness, counter and floor fixtures, and dining areas.
• Receive, unpack, and accurately stock deliveries.
• Prepare food and drinks accurately using product knowledge, recipe guides, and other available tools.
• Complete daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation standards.
• Follow First In First Out (FIFO) practices and date products consistently and correctly.
• Support the bookfloor team when needed and collaborate with colleagues across the wider Cluster when able.
• Build knowledge of café products, promotions, retail options, and customization recommendations, and share relevant information with customers and colleagues.
• Follow loss prevention procedures, identify potential theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
• Comply with company policies and procedures.

Benefits

• Employee discount
• Employee Assistance Program (EAP)
• Sick pay
• Paid time off, including paid maternity and parental leave, for eligible schedules
• Company-paid holidays for eligible schedules
• 401(k) with company match for eligible schedules
• Comprehensive medical, dental, and vision benefits for eligible schedules
• Healthcare and dependent care spending accounts for eligible schedules
• Disability benefits for eligible schedules
• Life insurance for eligible schedules
• Transit benefits for eligible schedules
• Tuition reimbursement for eligible schedules

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed