Barista - Temporary

Barnes & Noble•Issaquah, WA

2d•$21 - $22•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bakery case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to demonstrate reliable attendance, flexibility when able to fill scheduling gaps, a positive and energetic approach to assigned work, consideration for colleagues, cheerful customer service, and a willingness to learn. The role involves mastering café operations and using technology, registers, merchandising practices, food and drink preparation information, cleaning routines, FIFO and product-dating procedures, loss-prevention practices, and de-escalation techniques. Baristas may also support the bookfloor team and, when needed and able, work in other stores in the wider Cluster. As experience develops, Baristas build knowledge of beverage, bakery, savory, gifting, and café retail products; maintain appealing product presentation; support sales objectives and promotions; recommend food and beverage customizations; use café training tools; and apply café safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills and experience grow. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. The posting describes this position as temporary. The stated hourly pay range is $20.82 to $22.32. Benefits vary by scheduled hours and location and may include employee discounts, EAP, sick pay, paid time off, paid maternity and parental leave, company holidays, 401(k) with company match, medical, dental and vision coverage, spending accounts, disability and life insurance, transit benefits, and tuition reimbursement.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Approach work positively and energetically, and perform assigned tasks purposefully and reliably.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be willing to learn and use registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and considerable walking.

Responsibilities

Welcome customers, answer questions, and help them choose beverages and café items.
Maintain an attractive café presentation, including the bakery case, dining area, counters, and retail fixtures.
Operate registers quickly and reliably while providing friendly, professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and may support other stores in the wider Cluster when able and needed.
Follow loss-prevention procedures, identify possible theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, and retail options; share that knowledge with customers and colleagues and make customization recommendations.
Comply with company policies and procedures.