Barista - Temporary

Barnes & Noble•Reno, NV

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, helping them choose beverages and café items, operating registers, and supporting an attractive, clean, efficiently run Café. The role includes stocking deliveries, maintaining the bake case and dining area, preparing food and drinks accurately, and helping the wider bookstore team as needed. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and supportive approach, cheerful customer service, and willingness to learn. The position requires learning café operations, including register and other technology use, merchandising, receiving and stocking deliveries, cleaning, FIFO and product-dating practices, food and beverage preparation, and loss-prevention and de-escalation procedures. As experience grows, the Barista develops product knowledge across beverages, bakery, savory items, and gifts; maintains appealing displays; supports promotions and sales objectives; recommends customizations; and follows café safety, hygiene, and sanitation standards. The role may include working in other stores when needed. Successful development may lead to advancement to Senior Barista.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Bring a positive, energetic, hardworking, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Comfortably and efficiently use registers, computers, tablets, programs, and other tools.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Maintain café presentation, cleanliness, counter and floor retail fixtures, bake case, and dining area.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks properly and accurately using product information and recipe guides.
Complete daily and weekly café cleaning tasks during shifts.
Follow First In First Out practices and date products consistently and correctly.
Support the bookfloor team and, when needed, other stores in the wider Cluster.
Follow loss-prevention procedures, identify theft and problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build product knowledge and use it to maintain appealing displays, recommend customizations, and support sales objectives and promotions.
Follow café safety, hygiene, sanitation, and training procedures.
Comply with company policies and procedures.