A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, recommending beverages and café items, and providing friendly, professional service. The role also helps maintain an attractive, clean, and efficiently run café by stocking deliveries, caring for the baked-goods case and dining area, and operating registers. Baristas learn and perform café operations, including using registers and other technology, merchandising, preparing food and drinks accurately, receiving and stocking deliveries, completing cleaning tasks, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. The work involves supporting the bookfloor team when needed and may involve working at other stores to support the wider Cluster. As their experience develops, Baristas build knowledge of café products, promotions, customization options, retail offerings, training tools, and safety, hygiene, and sanitation procedures. They are expected to develop mastery of the role’s skills and progress toward Senior Barista. The position is temporary and involves physical activity, including prolonged standing, repetitive bending, lifting, and considerable walking. Scheduling may include early mornings, late evenings, weekends, and most holidays.
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Career Level
Entry Level
Education Level
No Education Listed