Barista - Temporary

Barnes & Noble•Hackensack, NJ

11d•$16

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports attractive café presentation and efficient operations by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to work cheerfully and professionally with customers and colleagues, maintain reliable attendance, adapt to store scheduling needs, and learn new skills and knowledge. The position involves mastering café operational competencies, including using registers and other technology, merchandising, receiving and stocking deliveries, preparing food and beverages, cleaning, following FIFO and product-dating practices, supporting the bookfloor team, and applying loss-prevention and de-escalation procedures. As experience grows, Baristas build product and café knowledge, support sales objectives and promotions, recommend customizations, use café training tools, and follow safety, hygiene, and sanitation standards. Employees who demonstrate mastery are expected to advance to Senior Barista. Work may be needed at other stores within the wider Cluster. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Work positively, energetically, purposefully, and reliably.
Be supportive and considerate of colleagues and cheerful and helpful with customers.
Demonstrate willingness and aptitude to learn new skills and knowledge.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Develop and use merchandising, register, food and beverage preparation, cleaning, stocking, and product-dating skills.
Perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Prepare food and drinks accurately using product information and recipe guides as needed.
Receive, unpack, and accurately stock deliveries.
Perform daily and weekly café cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team when needed and collaboratively assist other stores in the Cluster when required and able.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support using de-escalation techniques.
Build knowledge of beverage, bakery, savory, gifting, and café retail products; use it to maintain appealing displays, make customization recommendations, and share information about promotions and sales objectives.
Use café training tools and follow café safety, hygiene, and sanitation standards.
Comply with company policies and procedures.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)