Barista - Temporary

Barnes & Noble•Santa Clarita, CA

7d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role helps maintain an attractive, clean café and supports its efficient operation by stocking deliveries, arranging the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to be cheerful, helpful, reliable, punctual, flexible when scheduling gaps arise, supportive of colleagues, willing to learn, and enthusiastic about the work. The position involves learning and reliably performing café operations, including using registers and other technology; merchandising café products and retail fixtures; receiving, unpacking, and stocking deliveries; preparing food and beverages accurately; carrying out cleaning tasks; following FIFO and product-dating practices; and supporting the bookfloor team when needed. Baristas also follow loss-prevention procedures and use de-escalation techniques, seeking support when problems arise. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Employees may work at other stores when able and when needed to support the wider Cluster. As their knowledge develops, Baristas build familiarity with beverage, bakery, savory, and gift products; maintain appealing displays; communicate promotions and sales objectives; recommend food and beverage customizations; use café training tools; and apply café safety, hygiene, and sanitation procedures. Employees who master the role’s skills are expected to advance to Senior Barista. The employee must comply with company policies and procedures. This is a temporary position. The stated starting hourly rate is $20.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and location. For fewer than 20 hours per week, listed benefits are employee discount, EAP, and sick pay. For 20–29.99 hours, listed benefits additionally include paid time off, paid maternity and parental leave, company-paid holidays, transit, and 401(k) with company match. For 30 or more hours, listed benefits additionally include comprehensive medical, dental, and vision benefits, healthcare and dependent-care spending accounts, disability benefits, life insurance, transit, and tuition reimbursement. Benefits are subject to plan terms and may change.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling gaps when able.
A positive, hardworking, and reliable approach to assigned tasks.
Consideration and support for colleagues, and a helpful, cheerful approach to customers.
Aptitude and willingness to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain café presentation, cleanliness, and efficient operation, including tidying the bake case and dining area.
Operate registers quickly and professionally to serve customers reliably.
Receive, unpack, and accurately stock deliveries.
Prepare food and beverages correctly, using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
Follow FIFO practices and consistently date products correctly.
Maintain café and retail fixture displays through merchandising and visual merchandising.
Build product knowledge across beverages, bakery, savory items, and gifting, and use it to make recommendations and support promotions.
Share information about promotions and sales objectives with customers and colleagues.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Support other stores in the wider Cluster when able and needed.
Comply with company policies and procedures.