Barista - Temporary

Barnes & Noble•Canton, CT

22d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role contributes to an attractive, clean, and efficiently run Café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers quickly and professionally at the register. Baristas work collaboratively with café and bookselling colleagues and may support other stores in the wider cluster when able and needed. The position requires learning and applying operational skills, including use of registers and other technology, merchandising, receiving and stocking products, preparing food and beverages accurately, following FIFO and product-dating practices, and completing cleaning tasks. Baristas also learn café products, promotions, customization recommendations, training resources, and safety, hygiene, and sanitation procedures. They follow company policies and procedures and are expected to develop their skills toward the Senior Barista career step.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable, and willing approach to assigned work.
A considerate, supportive approach to colleagues and a cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge about the store and café.
Ability and willingness to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to work as part of a busy team and perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to work flexibly in response to store needs; stores are open from early mornings to late evenings every day, including weekends and most holidays.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help connect them with suitable beverages and café items.
Maintain attractive presentation and cleanliness in the Café, including the bake case, dining area, counter, and floor retail fixtures.
Operate registers quickly, competently, and reliably to provide professional customer service.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product knowledge, recipe guides, product specification sheets, and other available resources.
Complete daily and weekly café cleaning tasks and follow food safety, hygiene, and sanitation procedures.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support the bookfloor team when needed and collaborate with café colleagues and other stores in the cluster when able and required.
Learn café beverage, bakery, savory, gifting, and retail products; maintain appealing product presentation and share product and promotion knowledge with customers and colleagues.
Recommend effective food and beverage customizations and support sales objectives, promotions, and café retail options.
Use café training tools appropriately and follow company policies and procedures.
Follow loss prevention procedures, identify theft or problematic behavior, use de-escalation techniques, and seek support when needed.
Maintain reliable and punctual attendance, be flexible when scheduling gaps arise, and support colleagues and customers.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Comprehensive medical, dental, and vision benefits for eligible scheduled hours
Healthcare and dependent care spending accounts for eligible scheduled hours
Disability benefits for eligible scheduled hours
Life insurance for eligible scheduled hours
Transit benefits for eligible scheduled hours
Tuition reimbursement for eligible scheduled hours