Barista - Temporary

Barnes & Noble•Gainesville, FL

19d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports the efficient operation and appealing presentation of the Café by stocking deliveries, maintaining the bake case and dining area, and serving customers professionally at the register. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and energetic approach, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use café technology and registers, maintain café and retail presentation, prepare food and drinks accurately, receive and stock deliveries, follow FIFO and product-dating practices, complete cleaning tasks, and support the bookfloor team when needed. They also follow loss-prevention, de-escalation, safety, hygiene, and sanitation procedures. As their knowledge develops, Baristas build familiarity with beverage, bakery, savory, and gifting products; maintain appealing displays; share information about promotions and sales objectives; recommend customizations; and use café training tools. The role may involve supporting other stores within the Cluster when able and needed. Baristas who master the role are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling scheduling gaps when able.
Approach work positively and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be willing to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Perform prolonged standing, repetitive bending, lifting, and substantial walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, competently, and professionally.
Receive, unpack, and accurately stock deliveries.
Prepare food and drinks accurately using product information and recipe guides.
Perform daily and weekly café cleaning tasks and maintain cleanliness.
Follow First In First Out (FIFO) practices and date products correctly.
Support the bookfloor team and other stores in the Cluster when needed and able.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support as needed.
Build product knowledge and share information about café offerings, promotions, and sales objectives with customers and colleagues.
Recommend food and beverage customizations and support café retail options.
Follow café safety, hygiene, and sanitation standards and company policies.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 hours or more per week)
Company-paid holidays (for employees scheduled 20 hours or more per week)
401(k) with company match (for employees scheduled 20 hours or more per week)
Transit benefit (for employees scheduled 20 hours or more per week)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more per week)
Disability benefits (for employees scheduled 30 hours or more per week)
Life insurance (for employees scheduled 30 hours or more per week)
Tuition reimbursement (for employees scheduled 30 hours or more per week)