Barista - Temporary

Barnes & Noble•Ontario, CA
•Onsite

About The Position

A Barnes & Noble Barista is an integral member of the Café team, welcoming customers, helping them choose beverages and café items, operating registers, and maintaining an attractive, clean, and efficiently run Café. The role supports stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and providing professional, friendly service. Baristas are expected to demonstrate reliable attendance, flexibility, a positive and supportive approach, eagerness to learn, and enthusiasm for the work. The position involves learning operational competencies such as using registers and other technology, merchandising café and retail fixtures, receiving and stocking deliveries, following FIFO and product-dating practices, completing cleaning tasks, and applying loss-prevention and de-escalation procedures. Baristas may support the bookfloor team and, if able and needed, work in other stores in the wider Cluster. As they gain experience, Baristas build knowledge of café products, promotions, customization recommendations, retail offerings, training tools, and safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
  • A positive, energetic, dependable, and hardworking approach to assigned tasks.
  • A supportive and considerate attitude toward colleagues.
  • A cheerful and helpful approach to customers.
  • Willingness and aptitude to learn new skills and knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools.
  • Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and a lot of walking.
  • Willingness to learn and perform the operational competencies of a Barnes & Noble Barista.

Responsibilities

  • Welcome customers, answer questions, and help them choose beverages and café items.
  • Operate registers quickly and reliably while providing friendly, professional service.
  • Maintain the presentation, cleanliness, and efficient operation of the Café, including the bake case and dining area.
  • Unpack and stock deliveries accurately and efficiently.
  • Prepare food and drinks correctly, using recipe guides, product specifications, and available knowledge.
  • Complete daily and weekly café cleaning tasks and follow safety, hygiene, and sanitation procedures.
  • Follow First In First Out (FIFO) practices and date products consistently and correctly.
  • Maintain café and retail fixture merchandising and presentation.
  • Support café sales objectives, promotions, and product success by sharing product knowledge with customers and colleagues.
  • Make appropriate food and beverage customization recommendations.
  • Support the bookfloor team and, when able and needed, assist other stores in the Cluster.
  • Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
  • Comply with company policies and procedures.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
  • Company-paid holidays (for eligible scheduled hours)
  • 401(k) with company match (for eligible scheduled hours)
  • Transit benefits (for eligible scheduled hours)
  • Comprehensive medical, dental, and vision benefits (for employees scheduled 30 hours or more)
  • Healthcare and dependent care spending accounts (for employees scheduled 30 hours or more)
  • Disability benefits (for employees scheduled 30 hours or more)
  • Life insurance (for employees scheduled 30 hours or more)
  • Tuition reimbursement (for employees scheduled 30 hours or more)
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