Barista - Temporary

Barnes & Noble•Chesapeake, VA

1d•$14

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them find beverages and café items. The role supports the efficient operation and appealing presentation of the Café, including stocking deliveries, maintaining the bake case and dining area, and providing quick, friendly service at the register. Baristas are expected to demonstrate dependable attendance, flexibility, positivity, teamwork, customer focus, and willingness to learn. Baristas are trained to use registers and other technology, prepare food and drinks accurately, maintain café and retail displays, receive and stock deliveries, perform cleaning tasks, follow FIFO and product-dating practices, support the bookfloor team, and apply loss-prevention and de-escalation procedures. As experience grows, baristas build knowledge of café products, promotions, customizations, training tools, and safety and sanitation standards, contributing to sales and the success of the Café. The position involves physical activity, including prolonged standing, repetitive bending, lifting, and walking. Employees may work in other stores when needed and able. Baristas are expected to comply with company policies and procedures and may progress to Senior Barista as they master the role.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
Positive, energetic, and dependable approach to assigned work.
Supportive and considerate teamwork and a willingness to help colleagues.
Cheerful, helpful, customer-focused service.
Aptitude and willingness to learn new skills and acquire knowledge.
Comfort and efficiency using registers, computers, tablets, programs, and other tools.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness to follow company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and retail fixtures.
Operate registers quickly, reliably, and professionally.
Unpack and receive deliveries and stock products efficiently and accurately.
Prepare food and drinks correctly using product knowledge, recipe guides, and other available tools.
Complete daily and weekly cleaning tasks and maintain café cleanliness.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and other stores in the wider cluster when needed and able.
Apply loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use that knowledge to maintain displays and recommend customizations.
Communicate café promotions and key sales objectives to customers and colleagues.
Use café training tools and follow café safety, hygiene, and sanitation guidelines.
Maintain reliable and punctual attendance, respond flexibly to scheduling needs, and work supportively with colleagues.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for eligible scheduled hours)
Company-paid holidays (for eligible scheduled hours)
401(k) with company match (for eligible scheduled hours)
Transit benefits (for eligible scheduled hours)
Comprehensive medical, dental, and vision benefits (for employees scheduled 30 or more hours)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours)
Disability benefits (for employees scheduled 30 or more hours)
Life insurance (for employees scheduled 30 or more hours)
Tuition reimbursement (for employees scheduled 30 or more hours)