Barista - Temporary

Barnes & Noble•Mentor, OH

24d•Onsite

About The Position

The Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive, clean presentation; stocking and unpacking deliveries; tending the bake case and dining area; and providing quick, friendly service at the register. Baristas learn and perform café operational tasks, including making food and drinks accurately, maintaining café and retail displays, completing cleaning tasks, following FIFO and product-dating practices, and using registers and other technology. They support the bookfloor team when needed and follow loss-prevention, de-escalation, food-safety, hygiene, and sanitation procedures. The work is physically active and may involve supporting other stores in the wider Cluster when needed and able. As they gain experience, Baristas build knowledge of café products, promotions, customization options, and retail offerings, using that knowledge to support customers, colleagues, and sales objectives. The role is expected to develop toward the next career step, Senior Barista, as skills and mastery grow. The position is temporary.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, willing, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues and a cheerful, helpful approach to customers.
Willingness and aptitude to learn new skills and acquire store and café knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
Ability to work the store’s early-morning to late-evening operating schedule, including weekends and most holidays, as scheduled.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, professionally, and reliably.
Maintain café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Unpack and receive deliveries and stock products accurately and efficiently.
Prepare food and drinks accurately using recipe guides, product information, and acquired knowledge.
Complete daily and weekly cleaning tasks during shifts.
Apply FIFO practices and date products consistently and correctly.
Support the bookfloor team and, when able and needed, other stores in the wider Cluster.
Follow loss-prevention procedures and use de-escalation techniques; identify theft or problematic behavior and seek support.
Build knowledge of beverage, bakery, savory, gifting, and café retail products, and use it to maintain appealing displays and recommend customizations.
Communicate café promotions and new limited-time-offer items to customers and colleagues and support sales objectives.
Use café training tools and follow café safety, hygiene, and sanitation standards.
Maintain reliable and punctual attendance, work assigned tasks energetically, and support colleagues and customers.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave (for employees scheduled 20 or more hours per week)
Company-paid holidays (for employees scheduled 20 or more hours per week)
Transit benefits (for employees scheduled 20 or more hours per week)
401(k) with company match (for employees scheduled 20 or more hours per week)
Medical, dental, and vision benefits (for employees scheduled 30 or more hours per week)
Healthcare and dependent care spending accounts (for employees scheduled 30 or more hours per week)
Disability benefits (for employees scheduled 30 or more hours per week)
Life insurance (for employees scheduled 30 or more hours per week)
Tuition reimbursement (for employees scheduled 30 or more hours per week)