Barista - Temporary

Barnes & Noble•White Marsh, MD

18d•Onsite

About The Position

A Barista is an integral member of Barnes & Noble’s Café team, welcoming customers, helping them choose beverages and café items, and contributing to the attractive presentation and efficient operation of the Café. The role includes serving customers at the register, preparing food and drinks, stocking deliveries, and maintaining the bakes case and dining area. Baristas are expected to be reliable, positive, helpful to colleagues and customers, and willing to learn and adapt to store needs. Store hours may extend from early mornings to late evenings, including weekends and most holidays, and employees may work at other stores within the wider Cluster when needed and able. Baristas are trained in café operations, customer service, merchandising, register use, receiving and stocking deliveries, food and beverage preparation, cleaning, FIFO practices, product dating, and loss prevention. As they gain experience, they build knowledge of café products, promotions, customization recommendations, retail options, and safety, hygiene, and sanitation procedures. The role offers a career path toward Senior Barista as skills develop. Employees must comply with company policies and procedures. The position involves prolonged standing, repetitive bending, lifting, and extensive walking. The posted starting hourly rate is $15.00, depending on experience, seniority, geographic location, and other factors permitted by law. Benefits vary by scheduled weekly hours and may also vary by location and applicable state regulations.

Requirements

Reliable and punctual attendance for scheduled shifts.
A positive, energetic, dependable approach to assigned work.
A helpful and considerate attitude toward colleagues and customers.
Willingness and aptitude to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Operate registers quickly, reliably, and professionally.
Help unpack and stock deliveries accurately and efficiently.
Maintain the presentation and cleanliness of the Café, including the bakes case, dining area, counter, and retail fixtures.
Prepare food and drinks accurately, using product information and recipe guides as needed.
Complete daily and weekly cleaning tasks during shifts.
Follow FIFO practices and date products consistently and correctly.
Support the bookfloor team and other stores in the wider Cluster when needed and able.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Share knowledge about new limited-time-offer items and café promotions with customers and colleagues.
Recommend food and beverage customizations to customers.
Use café training tools and follow café safety, hygiene, and sanitation guidelines and procedures.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support as appropriate.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
Comply with all company policies and procedures.