Barista - Temporary

Barnes & Noble•Laredo, TX

23d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining an attractive presentation, stocking deliveries, tidying the bakery case and dining area, and serving customers at the register in a quick, friendly, and professional manner. Baristas are expected to be reliable, punctual, positive, helpful to colleagues, cheerful with customers, willing to learn, and enthusiastic about the work. They are trained to perform café operations, including using registers and other technology, preparing food and drinks accurately, merchandising, receiving and stocking deliveries, cleaning, following FIFO and product-dating practices, and applying loss-prevention and de-escalation procedures. They may also support the bookstore floor team and, when needed and able, work at other stores in the wider Cluster. As they gain experience, Baristas build knowledge of café products, promotions, customization options, retail offerings, training resources, and safety, hygiene, and sanitation procedures. The role offers a career path to Senior Barista as skills develop. Baristas must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Benefits vary based on scheduled hours and location.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including filling scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues and willingness to help the team.
A cheerful, helpful approach to customers.
Aptitude and willingness to learn new skills and acquire knowledge.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation and help ensure efficient café operations.
Unpack and stock deliveries; tidy the bakery case and dining area.
Operate registers quickly, reliably, and professionally.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain café and retail fixture presentation through merchandising and visual merchandising.
Prepare food and drinks accurately using product information and recipe guides as needed.
Complete daily and weekly café cleaning tasks and maintain cleanliness.
Follow FIFO practices and date products correctly and consistently.
Support the bookstore floor team when needed and, when able, work at other stores to support the Cluster.
Understand loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
Build knowledge of beverage, bakery, savory, gifting, and café retail products.
Share knowledge of new limited-time offers and café promotions with customers and colleagues, and support sales objectives.
Recommend food and beverage customizations to customers.
Use café training tools appropriately and follow safety, hygiene, and sanitation guidelines and procedures.
Comply with company policies and procedures.