Barista - Temporary

Barnes & Noble•Thousand Oaks, CA

20d•Onsite

About The Position

A Barnes & Noble Barista welcomes customers, answers questions, and helps them choose beverages and café items while supporting an attractive, efficient café. The role includes serving customers at the register, preparing food and drinks, maintaining café and retail presentation, unpacking and stocking deliveries, and completing cleaning tasks. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and provide cheerful customer service. The role is temporary and involves working as part of a busy team, with possible support for other stores in the wider Cluster when needed and when the employee is able. Baristas learn café products across beverage, bakery, savory, and gifting options; use product knowledge to support customer recommendations, sales objectives, promotions, and café retail; and follow café safety, hygiene, and sanitation procedures. As skills develop, employees are expected to advance to Senior Barista. Employees must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs when able, including filling scheduling gaps.
Approach work positively and perform assigned tasks with purpose, energy, and reliability.
Be supportive and considerate of colleagues.
Provide cheerful, helpful customer service.
Show aptitude and willingness to learn new skills and acquire knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop the ability to make food and drinks accurately and maintain café cleanliness and presentation.
Perform physical activity including prolonged standing, repetitive bending, lifting, and a lot of walking.
Comply with company policies and procedures.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Operate registers quickly, professionally, and reliably.
Prepare food and beverages accurately using product information, recipe guides, and available tools.
Maintain the presentation and cleanliness of the café, including the bakes case, dining area, counter, and floor retail fixtures.
Unpack deliveries and stock products efficiently and accurately.
Perform daily and weekly café cleaning tasks during shifts.
Follow First In First Out practices and date products consistently and correctly.
Support the bookfloor team and other colleagues when needed.
Support café promotions and sales objectives by sharing product knowledge with customers and colleagues.
Make food and beverage customization recommendations to customers.
Follow café safety, hygiene, sanitation, and loss-prevention procedures, and seek support for problematic behaviors or issues.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week
Company-paid holidays for employees scheduled 20 or more hours per week
Transit benefits for employees scheduled 20 or more hours per week
401(k) with company match for employees scheduled 20 or more hours per week
Medical, dental, and vision benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week