Barista - Temporary

Barnes & Noble•Prosper, TX

14d•Onsite

About The Position

A Barista is an integral member of the Barnes & Noble Café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports efficient café operations by maintaining attractive presentation, unpacking and stocking deliveries, tidying the bake case and dining area, and serving customers professionally at the register. Baristas are expected to be reliable, punctual, positive, supportive of colleagues, cheerful with customers, willing to learn, and enthusiastic about the work. Baristas are trained to use registers and other technology; maintain café and retail-fixture presentation; prepare food and beverages accurately; receive and stock deliveries; complete daily and weekly cleaning; follow FIFO and product-dating practices; and support the bookfloor team when needed. They also learn loss-prevention procedures and de-escalation techniques. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Baristas may support other stores in the wider Cluster when able and needed. As their skills develop, Baristas build knowledge of beverage, bakery, savory, and gifting products; maintain appealing displays; communicate promotions and sales objectives; recommend food and beverage customizations; use café training tools; and follow café safety, hygiene, and sanitation procedures. With mastery of the role's skills, Baristas are expected to advance to Senior Barista. The position must be performed in accordance with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Positive, energetic, and dependable approach to assigned work.
Considerate and supportive conduct toward colleagues and customers.
Willingness and aptitude to learn new skills and knowledge.
Ability to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform the physical activity required, including prolonged standing, repetitive bending, lifting, and extensive walking.
Enthusiasm for working as a barista.

Responsibilities

Welcome customers, answer questions, and help them select beverages and café items.
Maintain attractive café presentation and cleanliness, including the bake case, dining area, counter, and retail fixtures.
Unpack and stock deliveries accurately and efficiently.
Operate registers quickly and reliably while providing professional customer service.
Prepare food and beverages accurately using product information and recipe guides.
Perform daily and weekly cleaning tasks and follow café safety, hygiene, and sanitation procedures.
Follow FIFO practices and date products correctly and consistently.
Support the bookfloor team when needed.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products and gifting, maintain appealing displays, and share product and promotion knowledge with customers and colleagues.
Recommend food and beverage customizations and support café retail options, products, and promotions.
Maintain reliable and punctual attendance, work flexibly when able, and support colleagues and customers.
Comply with company policies and procedures.