Barista (Part time)

St. Jude Children's Research Hospital•Memphis, TN

4d•$19 - $30

About The Position

The Barista ensures service standards are met and surpassed by creating the Starbucks experience for customers through prompt service, high-quality beverages and products, and adherence to Clean, Safe, and Ready practices. Business hours are Monday through Friday, 7 a.m. to 5:45 p.m. The employee performs day-to-day food service activities with less supervision, provides courteous customer support, follows food safety and sanitation requirements, and completes required training and certifications. This is a part-time role.

Requirements

High school diploma or GED is required.
At least two years of relevant experience is required with a high school diploma; no prior experience is required with a bachelor’s degree.
Must obtain Barista Certification after completing Initial Store Training within six weeks of employment.
Must obtain a ServSafe Food Handler Training Certificate or another ANSI-accredited Food Handler Training Certificate within 30 days of hire and maintain current certification during employment.
Ability to ask questions, clarify information, and provide explanations as needed.
Ability to check documents and reports for clarity and accuracy and share information promptly.
Ability to address problems logically, adapt positively to change, and learn from mistakes.
Basic understanding of food service processes, health guidelines, and regulations.
Ability to carry out standard tasks within the assigned area under supervision and manage multiple priorities.
Ability to cope with unexpected changes, deliver planned outcomes on time, and escalate issues or seek guidance as needed.
Ability to understand customer needs, resolve routine customer problems, and seek guidance on complex issues.
Demonstrated physical fitness and ability to work in a stressful environment.
Ability to meet the physical demands of the job, including standing regularly, walking and reaching frequently, and occasionally lifting or moving up to 50 pounds.
Ability to comply with applicable federal, state, and local safety and health regulations.

Nice To Haves

Bachelor’s degree in a related field.
Direct hospital food service experience or experience cooking in an institutional kitchen or catering.
Hospitality service experience performing activities such as food preparation or coffee and beverage preparation.
Good understanding of safety and sanitary requirements for food service operations.

Responsibilities

Perform and manage day-to-day activities related to the assigned area, such as operating a cash register, catering, and pantry duties, with less supervision.
Use and update the Food Service department’s computerized inventory control management system.
Resolve queries and provide support through prompt, courteous service.
Understand and track dietary needs, allergens, and special meal preparations.
Maintain cleanliness and sanitation and help keep the work area free from hazards and infections; follow HACCP guidelines when handling food.
Stay updated on trends in the food services industry.
Escalate customer comments and complaints to appropriate leaders.
Complete assigned training, including seasonal beverages, promotions, and annual competencies.
Perform other duties as assigned to meet department and institutional goals and objectives.
Maintain regular and predictable attendance.
Obtain Barista Certification after completing Initial Store Training within six weeks of employment.
Complete an approved ServSafe or other ANSI-accredited Food Handler Training Certificate Program within 30 days of hire and maintain current certification.