Barista - Temporary

Barnes & Noble•Snellville, GA

About The Position

A Barnes & Noble Barista is an integral member of the café team, welcoming customers, answering questions, and helping them choose beverages and café items. The role supports an attractive, clean, and efficiently run café by stocking deliveries, maintaining the bake case and dining area, preparing food and drinks, and serving customers at the register. Baristas are expected to work positively and reliably, support colleagues, learn new skills, and provide cheerful, professional service. Baristas are trained to use café technology and tools, maintain café and retail presentation, receive and stock deliveries, follow FIFO and product-dating practices, and complete daily and weekly cleaning tasks. They also follow café safety, hygiene, and sanitation procedures and understand loss-prevention practices and de-escalation techniques. When needed, they may support the bookfloor team or work at other stores within the wider cluster. As their experience grows, Baristas build knowledge of beverage, bakery, savory, and gifting products; use that knowledge to maintain appealing displays, make customization recommendations, and support sales objectives and promotions. The position offers a career path toward Senior Barista as skills develop. The role is temporary, and physical work includes prolonged standing, repetitive bending, lifting, and extensive walking.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including filling gaps when able.
Bring a positive, energetic, hard-working, and reliable approach to assigned tasks.
Be supportive and considerate of colleagues and consistently helpful and cheerful with customers.
Show aptitude and willingness to learn new skills and knowledge.
Be willing to use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Be able to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoy working as a barista.

Responsibilities

Welcome customers cheerfully, answer questions, and help them select beverages and café items.
Maintain an attractive café presentation, including the bake case, dining area, counter, and floor retail fixtures.
Operate the register efficiently and provide quick, reliable, and professional customer service.
Unpack and receive deliveries, then stock products accurately and efficiently.
Prepare food and drinks correctly using product knowledge, recipe guides, specification sheets, and other available tools.
Complete daily and weekly café cleaning tasks and maintain cleanliness, safety, hygiene, and sanitation standards.
Follow First In First Out (FIFO) practices and date products consistently and correctly.
Support colleagues and the bookfloor team when needed, including working at other stores in the wider cluster when able and required.
Follow loss-prevention procedures, identify theft or problematic behavior, and seek support or use de-escalation techniques as appropriate.
Build knowledge of café products, promotions, sales objectives, customization options, and café retail offerings, and share relevant information with customers and colleagues.
Use café training tools appropriately and comply with company policies and procedures.