Barista in Training

JOE COFFEE•New York, NY
•$17 - $17•Onsite

About The Position

Joe Coffee is seeking curious, committed Baristas in Training who want to learn about specialty coffee and develop into certified Joe Coffee baristas. The role supports daily cafe operations while building foundational coffee, service, and technical skills. Candidates should be eager to learn, motivated to improve, and passionate about providing warm, thoughtful customer service in a collaborative, fast-paced environment. The position includes hands-on training, coaching, and feedback in preparation for full barista certification. Baristas in Training follow company policies, recipes, safety practices, and quality standards while supporting a welcoming cafe environment. The role is based at the TWA Hotel in New York, NY, and is part-time, paying $17 per hour plus tips. The work takes place in an active cafe, with regular movement throughout customer-facing and back-of-house areas. It involves serving customers, preparing beverages and food, cleaning, restocking, and working around commercial coffee equipment, hot liquids, steam, refrigeration, and cleaning products. Shifts generally fall between 6:00 a.m. and 7:30 p.m., Monday through Sunday, depending on location needs; availability may need to include early mornings, evenings, weekends, and holidays.

Requirements

  • Genuine interest in learning about specialty coffee and developing barista skills.
  • Commitment to hospitality and creating welcoming, inclusive guest experiences.
  • Ability to work effectively and collaboratively in a fast-paced environment.
  • Reliability, punctuality, and ability to follow established procedures and standards.
  • Comfort receiving coaching, feedback, and hands-on training.
  • Ability to communicate effectively and respectfully with customers, coworkers, and leadership.
  • Availability aligned with the location’s scheduling needs; shifts may include early mornings, evenings, weekends, and holidays.
  • Ability to safely perform the essential functions of the position, with or without reasonable accommodation.

Nice To Haves

  • Prior coffee shop, food service, retail, or hospitality experience is desirable but not required.
  • Prior experience serving guests or working in a customer-facing environment is preferred.

Responsibilities

  • Deliver welcoming, inclusive, and attentive customer service in keeping with Joe Coffee’s hospitality standards.
  • Operate the POS system accurately, including order entry, cash handling, and payment processing.
  • Prepare non-espresso beverages and food items according to company recipes and quality standards, including drip coffee, cold brew, tea, matcha, seasonal drinks, and other menu offerings.
  • Maintain cafe cleanliness and organization and follow food-safety, cleaning, sanitation, and food-handling standards.
  • Restock products, ingredients, and cafe supplies throughout shifts as needed.
  • Support opening, closing, and other daily cafe procedures as assigned.
  • Collaborate with team members to maintain an efficient, supportive, and welcoming cafe environment.
  • Participate in training, coaching, and feedback to build coffee knowledge and technical skills and prepare for barista certification.
  • Follow Joe Coffee policies, procedures, recipes, safety practices, and quality standards.
  • Perform cleaning and sanitation tasks, including sweeping, mopping, wiping surfaces, washing dishes, handling waste, and maintaining cafe equipment.

Benefits

  • Medical, dental, and vision insurance available to eligible employees.
  • Pre-tax commuter benefits for eligible transit and commuting expenses.
  • Employee Assistance Program offering confidential mental health, legal, financial, and personal support.
  • 401(k) retirement plan with employer match.
  • Employee referral bonuses, food-handler certification incentives, team-based recognition programs, special events, and company contests.
  • Hands-on barista training designed to develop coffee skills and prepare employees for certification.
  • Paid continuing education opportunities.
  • Mentorship program with one-on-one professional guidance.
  • Opportunities to travel and learn about coffee at the source through origin trips.
  • Community events, including The Joe Show, a holiday celebration, and latte art throwdowns.
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